Borrowing the Best. Building the Rest: Notes on Scaling Greenbrook Medical
Scaling a healthcare company is rewarding, messy, humbling work, usually all before lunch. The best teams grow by adding clarity and discipline without losing their heart. At Greenbrook Medical, we borrow from operators who do this well and try to push a few steps further: honest hiring, thorough onboarding, candid feedback, near-obsessive hospitality, and simple systems that actually work. And one counterintuitive truth: if you want to take great care of patients at scale, you have to take great care of the team first.
Past, Present, Pride 🏳️🌈 🏳️⚧️
When I started Luminary People Advisors, my very first blog post was about Pride. One year later, after working with so many incredible organizations, it feels right to return to this topic—especially as the national conversation around Pride and the LGBTQ+ community has shifted dramatically.
When DEI Falls Out of Favor: Holding the Line on Progress
Introduction Spring 2020 was an extraordinarily difficult time. The pandemic ravaged New York City, lockdowns strained mental health, and on a personal level, I became a dad for the first time. But the murders of Ahmaud Arbery, Breonna Taylor, and George Floyd—tragically familiar stories of Black lives cut short—were among the most devastating moments. I […]
Beyond the Blackboard: A Teacher’s Guide to Thriving as a Startup People Leader
Introduction When Tim Walz was announced as Kamala Harris’ running mate, I was heartened to learn of his background as an award-winning social studies teacher and football coach, not to mention a pioneering faculty supporter for his school’s gay-straight alliance. I can attest that teaching is the best leadership training there is. While we may […]
Unlocking Success: The Power of Culture in Digital Health Startups
The surge of tech-driven healthcare startups in recent years is striking. In 2010, digital health companies raised $1 billion in venture capital. By 2021, this soared to $29.1 billion, fueled by the pandemic’s push towards telehealth and digital solutions. Despite this growth, early outcomes are disappointing. Digital health startups have even higher failure rates than […]